How to order via the website
We hope you find the online ordering process straightforward but if you should have any queries, please call us and we will be happy to help.
The process for ordering online is as follows:
- Browse or search and add your selected products to the basket
- Proceed to checkout, completing or confirming your details
- Select your payment method and submit your order
- You will receive an order confirmation by email
- Your order will be despatched within 3 working days
- Your order will be shipped, tracked and delivered by our courier or by Royal Mail
Schools and Colleges
- If you are an existing account holder, you can log into your account at any time before checkout. You will be sent an invoice and payment details when your order has been dispatched. You will have 30 days from receipt of your invoice in which to pay.
- If you would like to set up a credit account, you will need to register your details and then call us on 0370 240 3565 so that we can activate your account. If you complete your order without getting your account activated, you will only be given the option to pay by card or via paypal.
Private individuals
If you are a private individual, you will be given the option of paying by Apple Pay, Paypal or card.
Other ways to order:
- By email office@autopresseducation.co.uk
- By phone: 0370 240 3565
Delivery Information
We are pleased to offer free delivery on all orders over £100* to the following areas.
Orders less than £100* are charged a rate of £5.75
| UP TO £100* | £100 AND OVER* | |
|---|---|---|
| UK Mainland | £5.75 | Free |
| Scottish Highands | £5.75 | Free |
| Scottish Islands | £5.75 | Free |
| Isle of Man & Channel Islands | £5.75 | Free |
| Isle of Wight | £5.75 | Free |
The following delivery charges apply to other areas:
| UP TO £100* | £100 AND OVER* | |
|---|---|---|
| Northern Ireland | £7.75 | £1.75 |
| Rep. of Ireland | £10.75 | £4.75 |
*order value excluding VAT and shipping
Exceptions
We aim to dispatch orders within 3 working days but this may be longer during the British school holidays.
If you work in a school and do not wish to have your parcel delivered during a school closure, please contact and we will hold your parcel until your chosen date if possible.
Please note: Bead bars (Product code BB00), are not available for delivery to the Channel Islands or the Isle of Man
Timescale
Once despatched, orders are sent on a next day courier service (UK mainland).
Smaller orders will be sent via a tracked 48-hour Royal Mail service.
Items out of stock
If any items within your order are out of stock at the time of ordering, we will contact you to let you know. We may hold your order for up to 7 working days so that you receive your complete order in one shipment. If an item is out of stock longer, we will part ship your order. Items which are out of stock will be sent at no extra delivery charge as soon as they become available.