Delivery Charges
We are pleased to offer free delivery on all orders over £100* to the following areas.
Orders less than £100* are charged a rate of £5.75
| UP TO £100* | £100 AND OVER* | |
|---|---|---|
| UK Mainland | £5.75 | Free |
| Scottish Highands | £5.75 | Free |
| Scottish Islands | £5.75 | Free |
| Isle of Man & Channel Islands | £5.75 | Free |
| Isle of Wight | £5.75 | Free |
The following delivery charges apply to other areas:
| UP TO £100* | £100 AND OVER* | |
|---|---|---|
| Northern Ireland | £12.75 | £7.75 |
| Rep. of Ireland | £12.75 | £7.75 |
*order value excluding VAT and shipping
Exceptions
The above rates allows for all items being packed into one large box with a weight up to 30kg. This is suitable for almost all orders but should your order fall outside this, we will always contact you before we despatch the item/s to obtain your approval of any additional delivery charge before we proceed with your order.
Please note: Bead bars (Product code BB00), are not available for delivery to the Channel Islands or the Isle of Man
Timescale
We aim to despatch orders within 5 days but at busy times this can take slightly longer. Once despatched, orders are sent on a next day courier service (UK mainland).
Smaller orders will be sent via Royal Mail.
Please note, most of our deliveries will need to be signed for. If the delivery is attempted a card will be left and you will need to make arrangements for redelivery or to collect from the depot.
Items out of stock
If any items within your order are out of stock at the time of ordering, we will hold your order for up to 10 working days so that you receive your complete order in one shipment. If an item is out of stock longer, we will part ship your order. Items which are out of stock will be sent at no extra delivery charge as soon as they become available.
